Summary:
Remote support technology is one of the most popular service and support automation tools for high-tech companies, with a well understood and easily documented return on investment story. Though basic remote control is available from many sources, including some freeware and shareware options, companies interested in improving both the economics of support and the customer […]

If you’re dreaming of an easy-to-use project management tool, then Team Effect may just be the one for you.
Read how it works HERE.

Like any other activity or project, we need tools do our tasks well.
Dream CSS shares 11 of Open Source project management tools that will help you achieve both individual or collaborated goals, and share knowledge among team members.

Achievo
dotProject
SimManTools
Projectivity
BORG Calendar
eHour Timesheet Management
Task Juggler
Chandler
XPlanner
Memoranda
airTODO

Read more about each one HERE.
I’ll probably try Task Juggler. Will let you […]

Applications are here to make your life easier. But some apps are expensive. And so Howard Wen of ComputerWorld shares five apps, four of which are open source.
Check them out!

I started with Netscape then Internet Explorer (IE). I enjoyed using IE until Firefox came along.
I’m still using Firefox even though others has been egging me to try Chrome. I’ve tried Opera, too, at one time. But for me, nothing beats Firefox, just as nothing beats Google for the search engine category.
I know […]

In this podcast, Thompson interviews John Todor, managing partner of The Whetstone Edge, about his new book: Get With It! Practical Ways to Use Web 2.0 in Your Business.Tudor shares tips for the a more effective use of Web 2.0 and social media, including using LinkedIn to build a “networked brain trust.”And, he explains why […]

Finally, we have a system that checks on remote employees. The software requires the employee to download it and every time he starts working for the day, he must sign on to it.
Called AGLM, it looks and works like a chat messenger. There is also a message board where the remote employee and the project […]

Have you also been told to write down your dreams or wishes for them to come true? Well, it’s true. Somehow when you put down all your ideas, see and read them on paper, you get a vision of them and the ideas become doable or achievable.
This is what David Allen, productivity consultant and author […]

I got a Google surprise when I launched my Firefox yesterday. My iGoogle homepage was wider and I now have more useful choices of applications to add.
Plus the other features that I get to see only when I hit the Home button are also displayed on the left side. I can just point my mouse […]

Plurk is a new microblogging community that has made Netizen busy these days.

Plurk’s slogan is “your life on the line.” It’s very apt as you will be interacting with your friends, called plurkers on a timeline. It is also like being in a bar, where everyone seems to be talking all the at the same […]